Status Code: 400

Error Code/Message

Request Id: 5 and Status Code: 400

If you encounter a "Status Code: 400" error along with an error code or message while using Docketbook, it typically indicates that you have attempted to perform an action for which you don't have the necessary access, or there may be incorrect or missing information on the docket. To resolve this error, please follow the steps below:

• Double-check that you have entered all the required details correctly on the docket to ensure its completion.

If you are using Google Chrome web browser on your computer or laptop, you can also try clearing your web browser cache to resolve the error. Here's how:

1. In the URL bar, enter "chrome://settings/clearBrowserData".
2. Select the "All Time" option for the time range.
3. Make sure the following options are checked: "Browsing History," "Cookies and other site data," and "Cached images and files."
4. Click on "Clear Data."
5. Close all browser windows, then reopen your browser and attempt to use Docketbook again.

If the error persists after following these troubleshooting steps, please don't hesitate to contact Docketbook Support via support@docketbook.com.au. They will be able to provide further assistance in resolving the error.